I think that we all remember the day: 27th of August 2013. On this day Microsoft announced that Windows Server 2012 R2 has been released to manufacturing. This means that Microsoft handles over the software to their hardware partners for them to complete their final system validation.
Back in those days I was involved in a project for upgrading a Windows Server 2008 R2 Hyper-V environment to Windows Server 2012 R2. We started the project with a design phase and after that a POC phase. Although this was all successfull we could not continue to implement Windows Server 2012 R2 Hyper-V to production because there was no support for Windows Server 2012 R2 Hyper-V from out the backup solution used. The backup solution in place is: HP Dataprotector.
Positive as we are we asked HP if Dataprotector will support Windows Server 2012 R2 the next month or the month after that. HP told us that we must be a little patient but in November there will be an announcement. That announcement was quite dissapointing: HP Dataprotector support for Windows Server 2012 R2 (including Hyper-V) will be available in January 2014
Hey, but we are patient! So we sit back and wait…
January 2014: Release of HP Dataprotector version 8.1, However without support for Windows Server 2012 R2! HP told us that they could not make it this time but support for Windows Server 2012 R2, with Hyper-V, will be available in April 2014!
April 2014: Release of HP Dataprotector version 8.11… with support for Windows Server 2012 R2!!! So we could continue our project… no just kidding, we couldn’t! Although there is support for Windows Server 2012 R2, there is no support for Hyper-V. Astonishment and dander all around. We got the feeling that we be kept on a leash. HP told us very friendly that they do not expect support for Windows Server 2012 R2 Hyper-V before September 2014.
Let’s hope it will be earlier than September. HP promised us to support Hyper-V 2012 R2 in the future and in a futured version. When this will be? I’ve no idea and I’m afraid that HP also not having a idea right now.
Unfortunately this is not the only frustration, a lot of customers are waiting for the final release of Lefthand OS 11, features like ODX (in 3PAR) are not working well and so I can continue this story.
For now I’ve the question: How credible is HP?